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Frequently Asked QuestionsCan I come to the factory and look at the machines?
We are always happy to have visitors come to the factory. You can see how the machines are built, meet the people behind the scenes, and see and play with new machines.
Can I use 1/4 inch rulers with my Nolting
Please call to let us know when you are going to visit the factory. We want to have machines available for you to operate. If you are in the area please stop by. It's fun.
Some older Nolting Longarms have a high lifting hopping foot. All of the machines made after 1995 have the lower lifting hopping foot. You will be able to use a true 1/4" ruler or template. There is a simple test to find out how high your foot lifts. Move your longarm over to the side and remove any fabric from the throat of the machine. Using the hand wheel lower the hopping foot to its lowest position. It should be about a Dime's thickness off of the throat plate. Now roll the hand wheel until the hopping foot is at its highest point. Get out your allen wrench set. Lay an allen wrench on its side on the throat plate and try to slide it under the foot. Start with the 1/4" allen wrench. Does it slide under? If it does, you will need to use 3/8" rulers. If it does not slide under, you can use 1/4" rulers.
Why can't we replace the bobbin with a cone of thread?
We have a round foot that is 1/4" away from the needle all the way around. Check out Trouble shooting for more information on getting one for your machine. We also carry large ruler bases that help when using rulers. You can order them at the Accessories Page.
The top thread needs to go through the fabric and around both sides of the bobbin to form the lock stitch. There is no way to pull up the top thread up fast enough to get rid of the loop the top thread forms under the quilt, on anything larger than an "M" bobbin. http://home.howstuffworks.com/sewing-machine1.htm Go to this web site for an excellent demo and description. It shows in slow motion how a needle, hook and the threads work together to form a stitch.
Can I add some of the new features to my older Nolting Longarm?
We have worked very hard to make the new features available as a retro fit to older Nolting machines. We can add most of the current options to your machine. Laser pointers, round foot, stitch regulator, needle positioner, Hartley Fence, and now the track lock can all be added to your machine. Contact us about retro fits for your machine.
Do you still make parts for the Nolting and Gammill machines you built?
Yes... we still have or build parts for all the machines we have made. We can send you the parts or we can work on them at the factory.
Do you take trades?
We are always interested in working with you on a trade in of your current Nolting Longarm. You can trade in the machine and table or just the machine. We can build a machine to fit your current table. We refurbish them and make them available to people as used machines. We offer them with a short warranty. We do entertain offers to trade other brands, but we are not very enthusiastic about them. Please contact us if you are interested in making a trade. It can be much easier than trying to sell it yourself.
Would the factory buy a used Nolting from me?
Sometimes machines are no longer needed. They will not fit into the new house, physical challanges make it impossible to use, or an estate. We would be interested in purchasing that machine. Contact us if this need arises.
Should I protect my machine from all the static electricity in my house?
Static electricity can be dangerous to your machineís sensitive electronics. We recommend using a humidifier in the room you are quilting in. We also recommend using the spray called Static Guard. Spray it on the carpet around your machine and on your batting and fabric. Another precaution to take is to touch the table before touching the machine. Discharging the static load into something with the sensitive electronics, is good protection. This has been a dry year in many areas. Static electricity is at very high levels. You can protect all of your electronics with these tips.
What if I have a minor break down on the weekend? Should I have some spare parts on hand?
The worst thing that can happen is a minor breakdown that shuts you down for days. Avoid waiting days for a minor part to arrive in the mail or paying too much for overnight shipping. Have a stock of parts for your longarm machine.
How much room is needed for the table?
If you consider your investment in machines, fabric, batting, thread, and all the other great things that go with machine quilting. Most of them are of little use if your longarm is idle. A supply of common parts is a wise business move. This is not a sales pitch, but a way to make your quilting more profitable and productive.
Make a list of the parts that wear as you sew. Consider your experience with your machine. What parts wear on it? Include parts that you cannot sew without.
Letís look at some.
Thread guides get concentrated wear from the thread traveling over the same spot, and can develop burrs or break.
Needles get dull, break, and can develop burrs.
Bobbins never seem to have the right color of thread in them.
Throat plates get hit by flexed needles and develop thread-cutting burrs.
Tension springs break without warning.
Tension devices get grooves worn into them from the thread and do not perform properly.
Bobbin cases can be dropped and loose their shape, or develop burrs from contact with the needle.
Your hook can develop burrs or the point can get dull.
Motors and motor brushes are rated for an estimated life and do wear out with use.
Most of the mentioned parts are very inexpensive. Nolting has a minimum charge. This is in place to cover any packaging and handling charges. The minimum can put you on the spot to purchase items you donít need. This idea list should help. (bobbins are always a great filler) Having the part you need, late Friday night, can save you a lot of down time. Your time is valuable. Your customers are eager. So make that list and be prepared.
We recommend that you make a space large enough to be comfortable while operating the machine. A minimum of two feet on the front, back, and on one end. On a 24" by 12' table, we recommend 8' by 14', minimum. This will be tight but you can operate the machine. More would be better. We can make custom length tables to fit your room.
Do you work on other brands of machines?
Yes... we can repair most of the quilting machines. If you need help, call to make an appointment with our technicians.
Which thread works on my Longarm?
Longarm quilting machines are high-speed, multi-directional, industrial sewing machines that typically require stronger thread than your home sewing machine. Therefore choose threads with high tensile strength. Polyester, cotton wrapped polyester core, and selected cottons have proven to work effectively. Nolting carries a line of quilting thread made by Robison-Anton that works very well on Longarm machines.